Terms of Service

These terms govern your use of THEA, the AI-powered practice management platform for architecture and AEC firms operated by THEA-AI LTD ("THEA", "we", "us"). By creating an account or using heythea.ai, you agree to these terms.

The service

THEA provides tools for running a design practice: pipeline and lead management, proposals, project and phase planning, time tracking, resourcing, and reporting, together with optional integrations (such as Google, Microsoft, and QuickBooks) and AI-assisted features. We may improve or change features over time.

Your account and workspace

• You must provide accurate information and keep your login credentials secure.
• You are responsible for the content your team adds to your workspace and for having the rights to upload or import it (including files imported from connected cloud storage).
• Workspace administrators control member access and are responsible for their team's use of the service.

Acceptable use

You agree not to misuse the service — including attempting to access other customers' data, probing or disrupting our systems, reselling the service without our agreement, or using it for unlawful purposes.

Subscriptions and billing

Paid plans are billed through Stripe on the schedule shown at purchase. Fees are non-refundable except where required by law. We may change pricing with reasonable advance notice, effective from your next billing period.

Your data

You own your workspace content. You grant us the limited rights needed to host, process, and display it in order to provide the service. Our handling of personal information is described in our Privacy Policy.

Intellectual property

THEA, including its software, design, and branding, belongs to THEA-AI LTD. These terms do not grant you any rights to our intellectual property beyond using the service.

Disclaimers

The service is provided "as is". AI-generated content can contain errors — review documents such as proposals before sending them. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the fullest extent permitted by law, our total liability for claims arising out of the service is limited to the amounts you paid us in the 12 months before the claim, and we are not liable for indirect, incidental, or consequential damages.

Termination

You can stop using the service and cancel your subscription at any time. We may suspend or terminate accounts that materially breach these terms. On termination you may request an export or deletion of your workspace data as described in the Privacy Policy.

Governing law

These terms are governed by the laws of England and Wales.

Changes

We may update these terms; material changes will be announced on this page or by email. The "Last updated" date above reflects the most recent revision.

Contact

THEA-AI LTD, United Kingdom
privacy@heythea.ai